Introduction
Welcome to Monesize Limited. This Privacy Policy governs your access to and use of our financial services, platform, and related applications. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the data practices described in this document.
We believe in radical transparency. This document details the exact nature of our relationship with your data, ensuring that your financial privacy remains uncompromised as we facilitate your business operations.
Company Information
The data controller responsible for your information is:
Registration
Monesize Limited
128 City Road
London, EC1V 2NX
United Kingdom
Direct Inquiry
hello@monesize.comInformation We Collect
personPersonal Data
Name, email address, physical address, and government-issued identification required for regulatory compliance and identity verification.
corporate_fareBusiness Data
Entity names, tax identification numbers, financial records, and operational information entered into our system.
monitoringUsage Data
IP addresses, browser types, interaction logs, and device identifiers collected to ensure platform stability and security.
databaseSystem Data
Data explicitly entered by users during the execution of financial tasks and ledger management.
How We Use Information
- 01
Service Maintenance
Ensuring the continuous operation of our systems and transactional processing layers.
- 02
Customization
Tailoring the platform interface and reporting tools to meet specific business requirements and preferences.
- 03
Performance Improvement
Analyzing aggregated, non-identifiable usage patterns to optimize platform latency and feature efficiency.
Legal Basis for Processing
We process personal data under the following legal bases:
Contractual Necessity
To provide and operate our services as agreed with you.
Legitimate Interests
To improve our platform, ensure security, and enhance user experience.
Legal Obligations
To comply with applicable laws and regulatory requirements.
Data Storage and Security
"Our infrastructure is designed with a security-first mindset, treating every byte of your data as critical."
We utilize enterprise-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our deployments are hosted on leading cloud providers (AWS, GCP, Azure) whose infrastructure meets rigorous industry security standards.
Access to client data is strictly limited to authorized personnel via multi-factor authentication and is audited regularly for any anomalies or unauthorized access patterns.
International Data Transfers
Your data may be processed and stored in locations outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place, including reliance on trusted infrastructure providers and contractual protections to maintain data security and compliance.
Data Sharing
Monesize Limited does not sell, rent, or trade your personal or business information to third parties.
Cloud Infrastructure Providers
Our platform is deployed on trusted cloud providers such as AWS, GCP, and Azure. These providers host our infrastructure but do not have access to your data. Your data is encrypted at rest and in transit, and we maintain full control over access permissions at all times.
Your Responsibilities
Accuracy
You are responsible for providing accurate and current information. Inaccurate data may result in service disruptions or regulatory non-compliance.
Account Security
Maintaining the confidentiality of your login credentials and ensuring secure access from authorized devices only.
Data Retention
We retain your personal and business data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law and regulatory obligations.
Upon termination of your account, we will securely delete or anonymize your data within a reasonable timeframe, unless retention is required for legal, audit, or compliance purposes.
Your Rights
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze platform usage, and ensure security. These include essential cookies required for authentication and session management, as well as analytics cookies to help us improve our services.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality. For full details, please refer to our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify affected users via email or through a prominent notice on our platform.
Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Our Data Team
Have questions about your data privacy or our security protocols? Our dedicated team is ready to assist you.
Email Us
hello@monesize.com
Office Address
128 City Road, London
Regulatory Contact
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner's Office (ICO)
The ICO is the UK's independent authority set up to uphold information rights in the public interest.
ico.org.uk