Terms of Service

These terms govern your use of the Monesize website and Monesize Gateway.

calendar_todayLast Updated: October 7, 2026Effective from October 7, 2026

01Introduction

These Terms of Service govern your access to and use of the Monesize website at monesize.com and the Monesize Gateway service operated by Monesize Limited. By accessing or using our services, you agree to these Terms.

"If you do not agree to these terms in their entirety, you should not access or use the services provided by Monesize."

02Company Information

Registered Address

Monesize Limited
128 City Road, London
EC1V 2NX, United Kingdom

Electronic Communication

hello@monesize.com

03Description of Services

Monesize Limited operates monesize.com, a marketing and information website, and Monesize Gateway, a cloud-based identity, organisation management, and access control service for businesses using Monesize products.

architecture

Monesize Website

Product information, pricing, and resources at monesize.com

rocket_launch

Monesize Gateway

Identity, organisation, and access management for the Monesize ecosystem

04Use of Services

  • check_circleYou agree to use the services only for lawful business purposes and in accordance with applicable laws and regulations.
  • check_circleYou are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
  • check_circleYou must not register on behalf of another person without their consent or create accounts using false or misleading information.
  • cancelProhibited Use: You must not misuse, attempt to disrupt, reverse engineer, or interfere with the security or integrity of any Monesize service.

05Payments and Billing

Gateway Premium Subscription

Monesize Gateway offers a paid subscription plan for organisations at $99 per month per organisation. Subscriptions are billed monthly and managed through Stripe.

Cancellation

You may cancel your Gateway subscription at any time through the billing portal. Your subscription remains active until the end of the current billing period, after which access to paid features will be discontinued.

warningFailure to maintain valid payment details may result in suspension of your organisation's paid features.

06. Accounts and Organisations

Monesize Gateway allows individuals to create a personal Monesize account and organisations to register a canonical organisational identity. Organisation owners are responsible for managing their members, linked product tenants, and subscription. Removing a member from an organisation will revoke that member's organisational access across connected Monesize products.

07. Data and Responsibility

You are responsible for the accuracy of the information you provide when using our services. Monesize Limited does not guarantee that errors arising from incorrect input or misuse of the platform will be corrected. You remain solely responsible for your business decisions and the data you manage through our services.

08Limitation of Liability

To the maximum extent permitted by law, Monesize Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services. This includes loss of profits, loss of data, or loss of business opportunities.

analytics09. Service Availability

We aim to provide reliable and uninterrupted access to our services, but we do not guarantee continuous or error-free operation. Scheduled maintenance, infrastructure issues, or factors outside our control may affect availability.

block10. Termination

We reserve the right to suspend or terminate your access to Monesize services for breach of these Terms, non-payment, or misuse. You may close your account at any time. Upon termination, your data will be handled in accordance with our Privacy Policy.

update11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through a notice on the platform. Continued use of the services after updates constitutes acceptance of the revised Terms.

gavel12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Need clarification?

Our support team is here to help with any questions about these terms.

Contact Support